Thursday, September 17, 2009

My experiences trying to setup an xe.com FX account

So, I've been living pretty cheap up here in the frozen wastelands of the north, and have been saving as hard as I can. The up-shot of all this is I have more cash than the 10 grand limit customs allows you when entering the US. Go me.


So, I go through the hoop-jumping of setting up an xe.com/fx account:

  • Send them a recent bank statement
  • Take a long lunch, and walk up to a public notary to get a notarized copy of passport
  • Sit through a phone interview
Then, I get the same automated email again, asking either to turn up at their North Vancouver office, or submit a notarized copy of my passport / drivers license.

I ring them up, explain that yes, right now I am a Canadian resident, despite having an Irish accent. I explain that my company has moved me around quite a bit, and no I haven't been a resident for the last 2 years.

The lady on the other end wants me to go to their office in North Van to submit to what I can only presume would be a vigorous cavity search. Given I'd already spent 25cad and half an afternoon getting the notarized passport copy, I was in no mood to undertake a 10km round-trip, either by public transport or taxi, either in terms of money or time spent.

So, xe.com have declined to do business with me, missing out on getting their percentage of the $bignum I'm moving to the states.


Fail.

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